These Terms & Conditions (“Agreement”) govern the use of services provided by Ashnetic Digital Agency (“Ashnetic”, “we”, “our”, “us”). By accessing our website, contacting us, or proceeding with any service, you (“Client”, “Customer”) agree to be bound by these Terms.

This Agreement applies to all services including but not limited to web development, software solutions, digital marketing, branding, SEO, social media management, animations, and creative services.

1. Services Scope

Ashnetic provides custom digital and IT services based on client requirements. The scope, timeline, and deliverables of each project are finalized through written communication, proposals, or discussions prior to project initiation.

2. Client Responsibilities

The client agrees to provide accurate information, content, approvals, and timely feedback required for project execution. Delays caused by missing inputs may affect delivery timelines.

3. Payments & Pricing

All projects require an upfront payment or agreed milestone-based payment before work begins. Pricing is based on project scope, complexity, and agreed deliverables.

Once the project has started, payments are non-refundable, as services involve time, planning, and resource allocation.

4. Revisions & Changes

Reasonable revisions are provided as per the agreed scope. Any additional changes or features beyond the original agreement may require extra charges and timeline adjustments.

5. Third-Party Platforms

Ashnetic may work with third-party platforms such as Meta (Facebook, Instagram), Google, hosting providers, APIs, or software tools. We are not responsible for policy changes, account suspensions, or limitations imposed by these platforms.

6. Communication & Issue Resolution

If the client has any concerns, queries, or issues related to the service, they agree to discuss them with Ashnetic first. We believe in transparent communication and mutual resolution.

7. Intellectual Property

Upon full payment, the client receives rights to the final approved deliverables. Ashnetic reserves the right to showcase completed work in its portfolio unless otherwise agreed in writing.

8. Limitation of Liability

Ashnetic shall not be liable for indirect, incidental, or consequential damages, including loss of business, data, or revenue arising from the use of our services.

9. Modifications to Terms

Ashnetic reserves the right to modify these Terms & Conditions at any time. Updates will be effective immediately upon posting on our website.